Certain word documents open requesting install

CERTAIN WORD DOCUMENTS OPEN REQUESTING INSTALL HOW TO
CERTAIN WORD DOCUMENTS OPEN REQUESTING INSTALL WINDOWS 10
CERTAIN WORD DOCUMENTS OPEN REQUESTING INSTALL PASSWORD

It may have been at one point but I don't recall it and I set the laptop up. She is not using One Drive and it isn't installed on her computer. Clearing these out doesn't appear to help.

CERTAIN WORD DOCUMENTS OPEN REQUESTING INSTALL WINDOWS 10

I also want to mention that looking at Cached Credentials in Windows 10 she just has her credentials cached and there is something named Lenovo SSO PPO. I assume the problem may be a registry one but I don't know. In any Office program if she goes into File > Account it does not show anyone signed in and if she tries to sign in, it just prompts for a username and does nothing. She can't view SharePoint documents when she clicks 'Open in Word' or 'Open in Excel'. I googled this error online and one suggestion was to sign her out of Office 365 and sign back in. She now had a message 'Office 365 Your Cached Credentials have expired' but she was able to use Excel, Word etc except for the SharePoint issue. The only way to fix this message was to uninstall Office and reinstall Office 365 using her credentials and it shows her signed into Office but she still can't open SharePoint documents. I ran a repair on Office 365 and that caused it to say that program was not activated. So, there is some cached information somewhere that isn't allowing her to sign into the program I assume.

CERTAIN WORD DOCUMENTS OPEN REQUESTING INSTALL PASSWORD

If I enter incorrect information on purpose, it will prompt for a password and throw an error. After her email is entered, nothing happens. When you click Sign in it prompts for her username/email and we enter that. We noticed when opening File > Account that it didn't show her signed in. There is nothing wrong with the actual document on SharePoint. This employee, when she is on SharePoint, she clicks on a document and chooses 'Open In Excel' which should open the file using the Excel program on her computer but Excel just opens to nothing. I am stuck and need any advice someone can give. I submitted a ticket to MS through O365 Admin panel but the MS employee was not helpful at all and made the situation worse. When the list appears, find the DOC file extension in the list, click it to highlight it, and then click Advanced, as shown in FigureВ 1.We have Office 365 Business and I have one employee who is having a very weird issue. You'll have to wait a few minutes as Windows gathers information about all the different kinds of files. Now, click Tools > Folder Options andclick on the File Types tab. Click Start, then Programs (or All Programs) and find Windows Explorer.From the desktop, click (or double-click) My Computer.

(The Windows key is the key with the Windows logo, often at the lower edge of your keyboard between the Ctrl and Alt keys.)

Hold down the Windows key, and press e.

Open up the File Types dialog box by doing one of the following. Word doesn't control how a Word document is opened from the internet or an intranet.

CERTAIN WORD DOCUMENTS OPEN REQUESTING INSTALL HOW TO

Control how to open Word documents from the internet or an intranet through Windows If you have a different version of Windows, a different browser, or a different version of Internet Explorer, the instructions might be slightly different. This page is written specifically about Windows XP and Internet Explorer version 6. This page is about how to control how to open a Word document from the internet or an intranet. When you click on a link to a Word document, it can display in your web browser, or it can display within Word itself. Use the File Types command within Windows to control how a Word document displays in Internet Explorer.ДЄ web page on the internet or on an intranet can contain a link to a Word document. Word does not control how a Word document displays in Internet Explorer.

Certain word documents open requesting install